Refund Policy

We do not accept returns, refunds, or exchanges but please contact us if you have any issues with your order. Refunds for orders not received may be accepted if proven to be lost in transit. However, we are unable to refund you the shipping charges. 

We gladly accept cancellations of your order within 24 hours of your purchase. Simply contact us at hanenstudio@gmail.com to request a cancellation. For any other query do not hesitate to contact us for further clarification.