Terms of service
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出貨與配送 (Shipping & Delivery) 本店商品皆為國際寄送。現貨商品出貨時間約為 3~5 個工作天。包裹的實際送達時間將依目的地國家及當地海關作業而定。 All orders are shipped internationally. In-stock items will be dispatched within 3-5 business days. Actual delivery times vary depending on the destination and local customs processing.
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收件資料 (Shipping Information) 請務必提供正確且完整的英文收件人姓名、聯絡電話及詳細地址,以確保您可以即時收到購買的商品。若因資料錯誤導致包裹退回,買家需自行負擔再次寄送之運費。 Please ensure that your recipient name, phone number, and detailed address are correct and provided in English so you can receive your order promptly. If a package is returned due to incorrect information, the buyer will be responsible for the reshipping costs.
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退換貨政策 (Returns & Exchanges) 網站所購買的商品享有七天鑑賞期(非試用期)。因印章、文具等商品具特殊性,商品如經拆封或使用即不予退貨。詳情請參閱底部的「退換貨條款」。 We offer a 7-day appreciation period (not a trial period). Due to the nature of our products (stamps, stationery, etc.), items cannot be returned or exchanged once opened or used. For more details, please refer to our Return Policy.
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同意條款 (Agreement to Terms) 下單完成即表示您已充分了解並同意本商店的服務及退換貨條款。 By completing your order, you acknowledge and agree to our Terms of Service and Return Policy.
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訂單保留權 (Order Rights) 本網站保留訂單審核、修改及承接的權利。 We reserve the right to review, modify, or decline any orders.
若您對商品或訂單有任何問題,歡迎來信至: If you have any questions, please feel free to contact us at: 📩 hanenstudio@gmail.com